Lifetime support is free for as long as you own the Ultimate Skin Refiner. We offer regular free six-month maintenance and check-up video chats to ensure that your device operates at top-level performance. Additionally, you have access to a private Facebook support group and training videos for ongoing support.

The Ultimate Skin Refiner has been available worldwide since 2016, providing high-quality, affordable tools for solo estheticians, med spas, and dermatology offices.

Ultimate Skin Refiner is owned by Licensed Esthetician Brenda Gilbert. Brenda designs esthetic devices for solo estheticians, which are also used by medical spas and dermatology practices worldwide.

Full training on the Ultimate Skin Refiner is provided in PDF form and through online video chat. Video chat training sessions are available for as long as you own the Ultimate Skin Refiner, including any new hires at any time to your practice. Additionally, you have access to a private Facebook support group and training videos.

We do not sell serums. We believe estheticians should purchase serums based on the needs of their treatment room and at a cost they can afford. Many brands of serums on the market can be used with the Ultimate Skin Refiner. We recommend www.oxyserums.com and can provide a substantial discount coupon for the brand.

Other than the skin products you use with the Ultimate Skin Refiner you may need to replace aqua wand tips. The tips can be sanitized (just like any other tool in your treatment room) and can be used numerous times. You will receive enough tips to last about 2-3 years and can be replaced at a nominal cost