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Each one of our machines are made to order.  This insures that you have a brand new machine that was just created and tested before shipping.  This process takes about five days and will arrive to you in seven- fourteen days.  Each machine comes with full training and life time support (for as long as you own the machine).


1. Warranty includes Ultimate Skin Refiner whole machine, except tips and fuse parts.  Main machine body  warranty  time is 12 months and wands are 3 months .


Within 3 months ,we will supply spare parts for free if the machine has quality problem 


When the warranty date is expired ,  we will charge the service fee or the cost of the component.


2. Manufacturer Defects: In the event of defects in material  and workmanship our obligation shall be limited to free labor and parts repair or  replacement, solely at our option, of any defective part for a period of two years from the date of purchase.


 3. Disclaimer of Damages: The remedies provided herein are the buyer’s sole  and exclusive remedies and in no event shall our products be liable for direct, indirect,  special, incidental, or consequential damages (including loss of profits) whether based on  contract, tort, or any other legal theory.


 4. Returns: All damaged machines must return in 30 days after receiving the confirmation  from our service department. 5. Shipping Policy: For your protection, the acceptance of this shipment by the  Transportation Company is an acknowledgement that the articles were delivered to them in  good working condition and properly packed. The shipping cost of replacement or repairing parts will be on us when due to  manufacturer defects; 


 6. Exceptions - Inappropriate damage such as: dramatic impact, vibration, drop, condenser chamber  burning, crystal rods destroying, etc. - Inappropriate damage or loss of key components such as the handpiece, protective glasses, power lines, you will be charged for the cost of accessories. - Consumer who repairs the machine caused by improper by himself. - Due to irresistible forces (such as fires, earthquakes and other natural disasters) of damage. - Beyond the period of warranty products.

Because each machine is made to order there are no returns on them other than stipulated in our warranty.

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